A: Customs delays happen due to: Inspections (random or flagged) Missing paperwork (e.g., invoices, taxes) Restricted items (check local regulations) Contact the carrier for updates—some provide customs assistance. Q: Will I have to pay customs fees? A: It depends on your country’s laws and the item’s value. Some sellers prepay fees; others require payment upon delivery. Check tracking for "Customs Hold" notifications

Possible reasons: The tracking number may take 24–48 hours to activate after shipment. You may have entered it incorrectly—double-check for typos. The sender might not have shipped the item yet. If the issue persists, contact the seller or shipping carrier.

Your tracking number is usually provided in: Your order confirmation email The shipping notification from the seller The receipt or shipping label if purchased in-store Your account dashboard (if you ordered online

After clicking "ORDER TRACKING" on the homepage found on the top right you will see the search bar,input your tracking number and You’ll see real-time updates on your shipment’s status, location, and estimated delivery date.